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OVERNITE SOFTWARE: THE WAY THE WORLD LEARNS

Server Recommendations

Client Recommendations

Course Formats

Course Topic Inquiry

Adaptive Training™

Learning Objects

Demo ExxTend Learning™

Instructor-Led Training

Online Training as Supplement

Customer Support Cost

Course Upgrades

Frequently Asked Questions

What are the server recommendations for ExxTend Learning™?

If you choose to host the ExxTend Learning application on your own servers, you will need a Web server, a database license, and depending on the size of your organization, a separate server just for the database.

Minimum Requirements

The minimum requirements for up to 25,000 learners are: SQL Server 7 SP4 or Oracle 7.3; Windows NT 4 SP6a, IIS 4 or Linux 6, or Apache; and Perl 5.6 (provided).

Recommended Requirements

For optimum performance, however, we recommend:

1,000 Learners or Less

SQL Server 2005 or Oracle 10g
Windows 2003, IIS 6
Perl 5.8
2 GHz server, 1G RAM, 18 GB HD*

1,000-1,500 Learners

SQL Server 2005 or Oracle 10g
Windows 2003, IIS 6
Perl 5.8
Dual 2GHz server, 2G RAM, 36GB HD* Web server

5,000-25,000 Learners

SQL Server 2005 or Oracle 10g
Windows 2003, IIS 6
Perl 5.8
Dual 2GHz server, 2G RAM, 36GB HD* Web server
Dual 2GHz server, 2G RAM, 18 GB HD* database server

At Your Service

If you choose to let OverNite Software, inc. host your company on our servers, you do not have to worry about server hardware, database licenses, backups, etc. OverNite Software can affordably handle that for you. All you will need is a connection to the Internet and a browser on your client computers.

* We recommend mirrored drives. Drive space requirements depend on the amount of content loaded. Very small systems can use Microsoft Access. For systems larger than 25,000 learners, please call
1-877-621-5942 for specifications.

What are the client recommendations for ExxTend Learning™?

Client recommendations for ExxTend Learning are:

Internet Explorer 6 Sp2 or newer
Multimedia card
High-speed Internet connection
Windows Media Player 9 or newer
Windows XP Home/Pro or newer
Firefox 2.0 with QuickTime 7 or QuickTime Alternative
Netscape 8 or newer
Mac OS X with Safari 1.2 browser

Non-Windows clients may require special browser configurations and/or limitations. Please call us with your specific needs. We typically recommend that both Windows and non-Windows clients apply the latest service packs, security upgrades, and patches.

What course formats does the ExxTend Learning™ Management System support?

SCORM, HTML, and PowerPoint are just a few of the course formats supported by ExxTend Learning.

What are my options if OverNite Software does not offer the course topic needed by my employees?

You can either create your own course using the course creation tools in ExxTend Learning™ or OverNite Software can work with you to create a custom course that will suit your team's needs.

What is Adaptive Training™?

Adaptive Training makes use of a dynamic interface to generate courses tailored to an employee's learning gaps. That is, the course is automatically generated according to an employee's incorrect answers on a pre-test.

What are Reusable Learning Objects?

A Reuseable Learning Object is simply a reusable test question coupled with its teaching content. When learning objects are stored independently in the ExxTend Learning database, they can be used in many different courses, dramatically reducing development time when a multi-course curriculum is needed.

How do I try your product?

It's simple. Just complete our online form and an OverNite Software representative will contact you about a complimentary test drive. You can also email info@overnitecbt.com.

How do I handle instructor-led training?

ExxTend Learning works in tandem with instructor-led training to help you book instructors, locations, and equipment for specific class sessions without fear of scheduling conflicts. Instructor-led training is categorized in the ExxTend Learning Management System (LMS) as a Register-type course, with specific classes and sessions defined for each course.

The ability to maintain a list of outside instructors is included in the Class Manager in the LMS. When it's time to assign an instructor to a class session, you can select from either company or outside instructors.

Other options allow you to define locations where the class sessions will be held, including facility capacity, address, directions, and more. When you are ready to specify equipment, ExxTend Learning also lets you list, define, and assign what you need for various sessions.

Does online training replace or supplement instructor-led training?

In general, online training is used to supplement instructor-led training, especially where physical skills must be demonstrated and tested. However, it is not uncommon for online training to be the primary knowledge source when demonstration of skills is not required.

Is customer support included with ExxTend Learning or do I pay extra?

Customer support is provided to designated training administrators at no charge from 8 a.m. to 5 p.m. CST, excluding holidays. Twenty-four-hour customer support is available at additional cost.

How do I get course upgrades? Is there an additional cost?

Administrators are notified about course upgrades via email and by postings on the ExxTend Learning log-in screens. Updated courses are made available upon request only to preserve existing modifications during the upgrade process.

Course upgrades are available at no additional cost if your company has licensed a course or if the course is part of a library that has been licensed.

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