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Human Resources

Course Library

A complete library for all of your human resource training needs.

The Human Resources library addresses employee performance issues and regulations affecting employment practices. The Human Resources series consists of 23 courses including: Sexual Harassment, Diversity in the Workplace, Coaching and Counseling, and E-mail Etiquette. Regulatory topics include: Sarbanes-Oxley Act (Ethics), Family and Medical Leave Act (FMLA), and the Fair Labor Standard Act (FLSA) that addresses minimum wage, overtime, and child labor laws for all employers.

Our courses are delivered via a state-of-the-art learning management system that allows you to customize curricula, adjust testing parameters, and even customize courses with site-specific content and photos.

Human Resources Course Descriptions

196 Americans With Disabilities Act (ADA)

Americans with Disabilities Act (ADA) covers the employment provisions of the act, including the regulation’s definition of a disability, covered individuals and their rights, reasonable accommodations, and employer responsibilities regarding hiring and employing disabled individuals.

197 Fair Labor Standards Act (FLSA)

Fair Labor Standards Act explores the Fair Labor Standards Act (FLSA), the federal law that sets the federal minimum wage, defines the 40-hour workweek, sets requirements for overtime worked, and places restrictions on child labor.

198 Family and Medical Leave Act (FMLA)

Family and Medical Leave Act explains the rights and responsibilities of employees/employers under the FMLA along with recent expansions to the FMLA under the National Defense Authorization Act (NDAA), Airline Flight Crew Technical Corrections Act (AFCTCA), and Uniformed Services Employment and Reemployment Rights Act (USERRA).

199 Email Etiquette

Email Etiquette covers proper business email etiquette, which includes the basics of email communication, proper email composition, and protocol for replying and forwarding email messages.The course also covers the importance of email privacy, its appropriate use, and composition.

200 Telephone Etiquette

Telephone Etiquette covers the basic guidelines of business telephone etiquette.The course topics include preparing for the call, privacy concerns, handling interruptions, answering and placing phone calls, placing callers on hold, transferring calls, and mobile phone etiquette.

201 Sexual Harassment Awareness: Managers

Sexual Harassment Awareness: Managers discusses managerial responsibilities with regard to workplace sexual harassment as defined in Title VII, including prevention, investigation, and resolution of sexual harassment incidents.

202 Sexual Harassment Awareness: Employees

Sexual Harassment Awareness: Employees defines sexual harassment, explains what types of sexual harassment may be encountered in the workplace, and discusses recourse for sexual harassment.

203 Workplace Violence

Workplace Violence discusses workplace violence, types of workplace violence, behaviors and warning signs, risk factors, employer responsibilities, and steps employees can take to protect themselves, including how to handle escalating situations and emergencies and how to report incidents.(40 mins)

204 Diversity in the Workplace

Diversity in the Workplace focuses on diversity and how it relates to the workplace.The course addresses types of diversity, effects and benefits of a diverse workforce, and how to create and manage a diverse workplace.

205 Creating an Alcohol- and Drug-Free Workplace

Creating an Alcohol- and Drug-Free Workplace is focused on supervisors and management, and explains the benefits of an alcohol/drug-free workplace, the different types of drugs employees can abuse, how to recognize the signs of possible substance abuse, how to create an alcohol- and drug-free workplace program, how to plan and conduct drug tests, and the process of intervention, rehabilitation, and disciplinary action.

206 Recognizing Substance Abuse in the Workplace

Recognizing Substance Abuse in the Workplace explains why a drug-free workplace is necessary, how to build your drug-free workplace and develop drug testing policies, commonly tested substances, how users become abusers or addicts, recognizing signs of substance abuse, and how employees can get help.

207 Anger Management: Dealing With Angry Coworkers

Anger Management: Dealing With Angry Coworkers explores the causes of workplace anger and how it is expressed.The course also explains how to recognize and react to anger, suppressed anger, and impending violence, and how to employ conflict-resolution strategies.

208 Anger Management: Managing Your Anger

Anger Management: Managing Your Anger explains the anger response and its causes.The course describes methods for dealing with the anger response and also discusses patterns of anger and how they can be used to prevent anger.

209 Time Management: Effective Prioritization

Time Management: Effective Prioritization covers the basic components of effective time management.The course lessons include setting goals using the SMART system, developing task lists, task prioritization using the three basic prioritization methods (ABC Ranking, Pareto Principle, and Important-versus-urgent matrix), box and time mapping schedules, and the obstacles of time management.

210 Time Management: Efficient Organization

Time Management: Efficient Organization covers the basics of workspace and computer organization for optimum time management.The course discusses the benefits of organization and includes lessons on reducing clutter, using paper and electronic file systems, inbox processing, and creating daily routines. (25 mins)

211 Coaching and Counseling

Coaching and Counseling defines the role of a coach in the workplace and lists the advantages of using a coach.This course also describes good counseling skills, outlines an effective counseling process, discusses effective ways to make decisions, and lists qualities needed to create a successful relationship between the employee and the coach.

212 Effective Listening Skills

Effective Listening Skills covers active listening skills, the benefits of active listening, and encompasses all types of listening situations, from one-on-one conversations to large group settings.It also discusses specific active listening skills such as preparation, distractions, empathy, patience, impartiality, non-verbal communication, feedback, and implementation.

213 Safe Driving Skills

Safe Driving Skills reinforces basic driving skills, including safe driving techniques, the dangers of distracted driving, proper car maintenance, and trip preparation.

214 Civil Rights Act - Title VII

Civil Rights Act – Title VII discusses anti-discrimination provisions under Title VII of the Civil Rights Act of 1964, as amended, including different forms of discrimination based on race/color, religion, national origin, and sex.It also discusses pregnancy-related discrimination.

215 Equal Pay Act (EPA)

Equal Pay Act examines the provisions of the Equal Pay Act of 1963, including applicable pay, skills, effort, responsibility, working conditions, establishments, and pay differentials.The course also discusses retaliation and alleged EPA violations.

216 Age Discrimination in Employment Act (ADEA)

Age Discrimination in Employment Act explores the legal protections against age discrimination in the workplace.The course discusses the provisions of the law as amended, including employment terms, conditions, and privileges along with harassment, retaliation, and other legal aspects.

217 Sarbanes Oxley Act: Ethics Awareness

Sarbanes-Oxley Act: Ethics Awareness addresses the Sarbanes-Oxley Act by defining ethics, code of ethics, and code of conduct and explains the importance of ethical conduct in the workplace along with common types of unethical behavior.This course also explains the proper way to report unethical behavior and how to solve ethical dilemmas so as to avoid making unethical decisions.

218 Sarbanes-Oxley Act: Overview for Managers

Sarbanes-Oxley Act: Overview for Managers provides a concise overview of the Sarbanes-Oxley Act by breaking down every title of the act and highlighting key sections within those titles.Additionally, this course provides a brief overview of what businesses need to know to maintain compliance with the Sarbanes-Oxley Act.